PRIVACY POLICY

Last updated: 22/05/2026

At VISIONVERS, we attach great importance to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how it is used, and your rights regarding your personal data.

1. Data controller

The data controller is VISIONVERS.
Email: contact@visionvers.com
Website: www.visionvers.com

For questions about your personal data, contact us at the address above.

2. Data we collect

When you use our website, we may collect the following information:

Identification information

  • First and last name
  • Email address
  • Postal address
  • Telephone number

Order information

  • Products purchased
  • Order history
  • Delivery information

Technical information

  • IP address
  • Browser type
  • Operating system
  • Pages viewed
  • Cookies and analytics data

Newsletter

When you subscribe to our newsletter, we collect your email address and subscription date.

3. How we use your data

  • To process your orders: purchase management, billing, shipping, and customer service.
  • To improve our website: traffic analysis, user experience optimization, and website security.
  • For communications: responding to contact requests, sending order-related information, and sending newsletters and promotional offers with your consent.

4. Legal basis for processing

We process your data in accordance with the General Data Protection Regulation (GDPR). Processing is based on performance of a contract (an order), your consent (newsletter), our legitimate interests (website improvement and security), and our legal obligations (billing and accounting).

5. Sharing data

Your data may be shared only with service providers necessary to operate the shop:

  • Payments: Stripe, PayPal, Apple Pay, Google Pay.
  • Delivery: Colissimo, Mondial Relay, and partner carriers.
  • Hosting and maintenance: the website host and technical services needed to operate the website.

We never sell your personal data to third parties.

6. Data retention

We keep your data only for as long as necessary:

  • Orders: up to 10 years, in accordance with accounting and tax obligations.
  • Customer account: until the account is deleted or upon request.
  • Newsletter: until you withdraw consent or unsubscribe.

7. Cookies

Our website uses cookies to ensure it works properly, save your basket, measure audience traffic, and improve the user experience. You can change your cookie preferences at any time through your browser.

8. Data security

We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, and disclosure. Payments are secured through specialist providers, and no banking data is stored on our servers.

9. Your rights

Under the GDPR, you have the following rights:

  • Right of access: obtain a copy of your data.
  • Right to rectification: correct inaccurate information.
  • Right to erasure: request deletion of your data where legally possible.
  • Right to restriction: temporarily limit the use of your data.
  • Right to object: object to certain processing.
  • Right to data portability: receive your data in a usable format.

To exercise these rights, contact contact@visionvers.com.

10. Newsletter

You can unsubscribe at any time by clicking the link in each email or by contacting us directly.

11. Changes to this policy

We may change this policy at any time to reflect changes to our services or legal obligations. The latest version is always available on this page.

Contact

For questions about this policy or your personal data, contact VISIONVERS at contact@visionvers.com or visit www.visionvers.com.